Interested parties identity, issues concerned and communication channels.
| Interested Parties | Issues Concerned | Communication Frequency | Response method and communication frequcncy |
| Shareholders | 1.Corporate governance
⒉Operating performance ⒊Shareholders participation |
Contact person: Spokesperson General Manager Chen
Tel: (02)2509-0036 Email: tstcomp@tsgroup.com.tw |
⒈Announcement of important information from time to time
⒉At least one corporate briefing every year ⒊Monthly operating income announcement ⒋Regularly announce financial reports and annual reports ⒌Hold a regular shareholders meeting once a year |
| Customers |
⒈Corporate governance ⒉Service quality ⒊Customer protection and communication |
Contact person: Spokesperson General Manager Chen Tel: (02)2509-0036 Email: tstcomp@tsgroup.com.tw |
⒈Regularly communicate the integrity management policy ⒉Irregular announcements of important information ⒊At least one corporate briefing session per year |
| Suppliers |
⒈Corporate image ⒉HSE ⒊Supplier management ⒋Supplier communication channels |
Contact person: Mr. Wei of Management Department/ Tel: (02)2509-0036 Email: service@tsgroup.com.tw |
⒈Review and revise regulations every quarter ⒉Visit the factory irregularly ⒊Evaluation at least once a year |
| Employees |
⒈Employee benefits ⒉Labor-management relations ⒊Operating performance |
Contact person: Assistant Manager Lin of Chairman's Office Tel: (02)2509-0036 Email: vivian.lin@tsgroup.com.tw |
⒈Regularly review health checks, group insurance, various subsidies, etc. ⒉Pre-employment training for new employees, education and training for on-the-job employees, and irregular health lectures ⒊Hold labor-management meetings once a quarter ⒋Convene the Welfare Committee meeting once a quarter |
| Competent authority |
⒈Legal compliance ⒉Corporate governance ⒊Risk management ⒋Communication with competent authorities |
Contact person: Assistant Manager Lin of the Finance Department/ Tel: (02)2509-0036 Email: tstcomp@tsgroup.com.tw |
⒈Regular review and revision of regulations ⒉Participate in policy discussions of competent authorities from time to time ⒊Discussions and revisions of relevant laws and regulations ⒋Cooperate with the competent authorities in supervision and inspection |
| Local community |
⒈Waste management ⒉Water resource management ⒊Energy and emissions ⒋Community care |
Contact person: Mr. Wei of the Management Department Tel: (02)2509-0036 Email: service@tsgroup.com.tw |
⒈Disclose and promote information on the official website from time to time ⒉Communicate with the building management committee from time to time ⒊Irregular telephone communication |
| Media |
⒈Corporate image ⒉Operational financial performance ⒊Corporate governance and anti-corruption |
Contact person: Spokesperson General Manager Chen Tel: (02)2509-0036 Email: tstcomp@tsgroup.com.tw |
⒈Disclose and promote information on the official website from time to time ⒉Irregular telephone communication ⒊At least one corporate briefing session per year |